Tanks

Make sure the device’s power setting is within the coils recommended wattage range. If you are unsure of your coil’s wattage range, refer to the user manual for additional details. Verify the e-liquid you are using pairs well with mid-high wattage tank and coil options. We recommend using only with 70 VG / 30 PG Blend e-liquids.

For optimal flavor and performance, soak new coils in e-liquid for 10 minutes prior to vaping. Ensure there is enough e-liquid in your tank to properly saturate the wick within your coil. We recommend you have at least 1mL in your tank when in use.

We suggest closing the adjustable air-flow control to prevent leaking when not in use.

If all other trouble shooting options do not remedy the issue, follow the user manual instructions to replace the coil.

If the issue persists after attempting the solutions provided above, please contact our Customer Service department for additional assistance.

Disassemble tank completely and check the O-rings, glass, and coil to ensure they are installed properly and in good condition. If the O-rings have any wear and tear, we recommend replacing with the spare O-rings that are included in the tank kit. If the glass has any wear and tear, we recommend replacing with the spare glass that is included in the tank kit or a new spare replacement glass.

If there is discoloration on the coil wicking material from use, we recommend replacing it with the spare coil included in the tank kit or a replacement coil.

Ensure all tank parts and components are properly fastened by hand tightening before filling.

Verify the e-liquid you are using pairs well with mid-high wattage tank and coil options. We recommend using only 70 VG / 30 PG Blend e-liquids.

Keep the tank in an upright position and close the adjustable air-flow control while filling. If you are unsure of how to properly fill your tank, refer to the user manual for additional details.

Do not overfill the tank. We suggest leaving approximately 1mL of empty space in the tank to avoid overfilling or possible spillage.

For optimal flavor and performance, soak new coils in e-liquid for 10 minutes prior to vaping.

If the issue persists after attempting the solutions provided above, please contact our Customer Service department for additional assistance.

Ensure the coil is in good condition. If there is discoloration on the coil wicking material from use, we recommend replacing with the spare coil included in the tank kit or a purchased replacement coil.

Ensure all tank parts and components are properly fastened by hand tightening.

Verify the 510-pin located at the bottom of the tank is secured to the tank. If the 510-pin is not secured to the tank, please contact our Customer Service department for additional assistance.

If the issue persists, please contact our Customer Service department for additional assistance.

Coils

Sector Mesh Coil (0.14 ohm)

M-Dual Coil (0.38 ohm)

M1 Mesh Coil (0.15 ohm)

M1+ Mesh Coil (0.16 ohm)

M2 Mesh Coil (0.16 ohm) 

Shipping policy

HorizonVaporUSA.com ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.

You must be 21 years or older to purchase from our online store. All customers will be age verified to confirm proof of age. 

To make a purchase on our website, visitors are asked to provide their name, date of birth, address, and the last four digits of their social security number during checkout. This information is verified by a third-party (Agechecker.net) and cross-referenced with publicly-available records to confirm the person is of their state's legal smoking age. If a user’s public records fail to match or they do not wish to provide their social security number, they must upload a valid government-issued I.D. for review by a member of the Agechecker.net compliance team. Manual government identification reviews generally take under 1 minute.

User Manuals